Return, Refund & Exchange Policy
Resting in the footsteps of downtown Cocoa Beach, Imperial Kava Bar has uplifted the spirits of weary
travelers and dreamers through nature’s favorite gifts. We serve drinks made from Kava roots sourced
from Fiji, a natural remedy that eases stress, and anxiety, and cleanses the body of toxins. Relax and
focus with us as we help you navigate your dreams with shared comfort and support.
If you are not satisfied with the Kava you’ve received, you may return the remainder of the product to us
for a refund or exchange equal to the amount of the unused product within 30 days of receipt of your
order. Please contact us at contact@imperialkava.com to initiate a return. Please note that if you
purchased an Imperial Tobacco & Kava Bar product from a retailer or other vendor and are not satisfied,
you MUST return the product to your place of purchase.
Multiple unit refunds: Please note that if you purchase multiple units of a product and are not satisfied,
we will refund the cost of one opened unit/container and any remaining unopened units/containers.
Return Instructions
Please send your return information and merchandise to the name and address below. You are strongly
encouraged to utilize a shipping service with tracking capability.
Imperial Tobacco & Kava Bar
Attn: Returns/Exchanges
625 N Atlantic Ave
Cocoa Beach, FL 32931
The original shipping fees are non–refundable, and the cost incurred on your return shipment is at your
expense. However, the cost of shipping exchange items back to you will be covered by Imperial Tobacco
& Kava Bar.
Receiving a Refund
The time required for you to receive a refund will depend on the following factors:
1 to 10 business days for us to receive the return shipment from your shipper.
1 to 5 business days for us to process your return.